Going Offline

User can go Offline from the Popup Chat by following these steps:

• Click on the Settings Icon to get the menu as shown below.

• Choose Offline option in the dropdown list.​

After going Offline, user will see You are Offline message. To go back Online, click on the message.

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In case you are using Embed Chat Room and want to go Offline, follow these steps -

• Click on the Device (Mobile or Desktop) as shown below. ​

• Choose Offline from the list.

To go Online again, you need to click the Device Icon again and choose any status - Available, Idle or Busy.