So if you have lot of users who would like to browse your site and chat but do not want to sign up or login, this feature is for you. Anonymous/guest users can also chat using our product without having to sign up. Anonymous users are by default assigned random names or random numbers (Admin can configure that).
But now some users would like to change that random name or number to their original name. For those users we have this 'name change feature'.
Name of guest or logged-in user is displayed at the top of the chat list panel of iFlyChat popup version. It is shown below.
Click on Gear icon and then click on Pencil icon to edit your name.
A modal window will appear where user can enter the new name. It is shown in image below:
That's it. Now in the below screenshot you can see, name has been updated:
Similarly in embed format you can change name by clicking on Desktop or Mobile icon and then selecting Pencil icon as show below:
Alternatively you may also change name by clicking on pencil icon next to message sent by you.
If you have any questions regarding this feature, feel free to write to us at email@example.com or just ping the moderators here.